5 Mistakes Physician Are Making in Regards to Referrals

5 Referral Mistakes Physician Don’t Know They’re Making

 

Physician Referrals

Physician Referrals

There are many things that can be improved in the patient referral system. Many physicians do not even know they are making these mistakes. A problem cannot be corrected until it is noticed. One of the main issues with patient referrals is the communication methods. If there is only one method that is dependent on such as fax or EMR then that can cause problems. A great solution to this problem is using referralMD, which is a referral management platform. There are a couple top mistakes that physicians are making and below are ways to fix them.

 

Not Setting Goals

Not Setting Goals

Not Setting Goals or Expectations & Not Meeting Them

The primary physician has to set the standard on what should be expected from the referral process. This is when unanswered questions come into play and this can be a frustrating process. A way to solve this problem is to set the goals before referring the patient. At that point the patient will be able to ask all the questions that they need to help them better understand the process. Then, the physician’s office should contact the specialist and inform them on the situation too. This is a great time to receive feedback. The physician and specialist can discuss the length of the process, who will manage the patient, what work and paperwork is needed, and the communication standards. Using a professional network to manage these expectations is a great way to make sure things run smoothly.

 

Relying on Guesswork

Relying on Guesswork

Relying on Guesswork

There are times where questions are not asked, so guesses are made about the patient and the details. This can cause many problems and is a serious matter. The only one who will be affected negatively is the patient. When the proper paper work is not completed or the test results are not written down correctly during the referral process then incorrect treatment can be made for the patient. For patients who have extensive medical history, this can be a major problem. Double checking work and taking the extra time for the patient is necessary and there should be no guesswork.

The primary physician and specialist should have all the access to the patient’s files, there should not be any areas of confusion. Many healthcare offices have electronic medical records so this should not be a problem. When new information is added, then the files should be updated.

 

Primary Care Physician

Primary Care Physician

The Patient Should be Managed by the Primary Care Physician & Specialist

The lack of communication should not affect the patient. Before starting the referral agreement, the primary care physician and specialist should clarify who will be managing the overall care of the patient. It would be very contradicting if the physician was telling the patient one thing and the specialist was telling them another. In order to avoid this, a physician and specialist should create a referral agreement and that will clarify each role. For the health concerns of the patient the primary care physician should be the decision maker, with the consent of the patient, of course. Also, during the patients visit with the specialist, there should be an agreement that will explain how quickly consultants will take and when the primary physician can get the reports.

Limited Communication

When the primary physician and the specialist have a problem with communication this is when mistakes will be made. This is also another important part of the referral agreement and if certain things are not clarified then the patients care is not of high quality. Relying on guesswork defeats the purpose of involving others in the referral process. The physician should refer a specialist to the patient because they have a good relationship and can be trusted with the patients care.

 

Delays in Patient Care

Delays in Patient Care

Delays in Patient Care

When the primary care specialist does not reach out to the specialist in a timely manner then that can just prolong the care of the patient. This is also another area where creating a referral agreement comes in to place. In the agreement, it should specifically write out how the communication will take place. Once the agreement is drafted and all parties agree to it then implementing the agreement is the next step. The primary care physician and specialist have to be organized and keep record of the agreement and decide if the agreement will work for future patients also. Both need to go over the expectations and needs.

It is also important to make sure all of this is done in a timely manner and that the patient is the number one who is being thought of. Including the referral online can also speed up the process and will benefit the patient. Also, by having the records online can ensure that everything is documented and that leaves no room for mistakes or problems with communication.

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From the Author:

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5 Critical Tools Health Administrators Need Today

5 Critical Tools for Health Administrators Today

 

technology advances

technology advances

The health and medical field is getting more and more complicated by the day, with technology shifting, changing and constantly growing into bigger and better things, it’s not too hard to easily get caught up in the ever changing environment. Health administrators have it tough, as their whole job is constantly surrounding the technology that they have to use. Luckily, they’re being provided tech tools that are helping these changing regulations and the overall workspace of administrators. Lowering costs and increasing the overall effectiveness that the practitioners and administrators need so badly. Overall, here are the five health care tools that are changing the health care game for the long run.

 

E-Prescriptions

E-Prescriptions

E-Prescriptions

The internet and the electronic way of communicating have taken over the way that we communicate as a whole. When things were once told via letters and snail mail, it’s now sent and received in a matter of minutes thanks to things like emails, text messaging and phone calls. With that being said, prescriptions are now changing in such a way as well. E-Prescriptions are completely taking handwriting out of the equation when it comes to prescribing patients with their medicine. One of the best benefits that will come out of this is the lack of errors of said prescriptions due to the handwriting of doctors. Many patients would end up picking the wrong medication and have lots of damage done to them simply because the pharmacy couldn’t read the writing. A Cornell Medical study has said that prescription errors have dropped to 6.6 per one hundred from a 42.5 per 100.

E-prescriptions are also usually integrated with all the other electronic health records and aspects of the business, which keeps everything connected and flowing easily. Patient complaints (and there were a lot!) have also dropped 50 percent as well thanks to the electronic prescribing of their prescriptions.
Interactive Personal Health Records

 

personal health records

personal health records

 

Families with a large number of members or ones that have a large slew of medical issues are going to require lots of doctor’s visits, prescriptions and ultimately have lots of paper and paperwork that they need to keep track of. This easily becomes overwhelming as you’re unsure of what papers to keep throw out and hang on the fridge as a reminder. Interactive personal health records is something that helps with all of those issues and aims to make the lives of these patients easier and make their paper work and files more accessible and less of a hassle to get their hands on.

This means that the patient and the patient’s providers have the ability to access the HER data at any time. Simply opening a web browser will allow the patient to access the data from any place at any time—making these records more available than any time before. Immunization records, appointment dates, lab results are all just examples of the type of your information that you’ll be able to find in the PHR (personal health records). You’ll also be able to enter information into their record and the edited data will be forwarded to your physician.
Electronic Health Records

 

Electronic health records

Electronic health records

 

Electronic health records (EHR) are the digitizing of patient records and other types of information. Digitizing patient data was a huge step in the medical field as it meant transferring all the information that was once on pieces of paper to the computer. Instead of digging through folders upon folders by hand, clicking in and out of folders on your computer suddenly seemed a lot easier. This also allows patients to get a quick history of themselves, the ability to get medical diagnoses, treatment plans, conditions and test results all in a safe and quick manner.

Computerized Physician Order Entry (CPOE)

Computerized physician order entry (CPOE) has been a claim to the success in the improvement of health care delivery. While it helps in all settings, the hospital is the one place that has noticed the most improvement and help thanks to the CPOE. CPOE allows the physicians to enter any medical orders and the instructions required or related to the treatment directly into certain systems. This saves time, money and allows the departments to be more organized and thorough with their work. Sharing information has also become a lot quicker and easier between physicians and different departments as well.

 

Telehealth Technology

Telehealth Technology

 

Telehealth Technologies

This is a broader topic that covers things such as innovations, applications, video and audio links and even patient monitoring. Telehealth technology that’s done right can improve the budgets as well as the quality of care that’s provided to the patients. But making sure that they’re integrated and used correctly can cause rather large dents into budgets. Many patients also claim to see real people rather than videos or audio clips. But if the telehealth technology is done and used correctly, it can be extremely beneficial both to the work place and to the patients as well.

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The Bottom Line Benefits SaaS Has Provided Workday Accountants

The Efficiency Impact SaaS Has Provided Workday Accountants

 

Saas Possibilities

Saas Possibilities

According to chief accounting officer Robin Sisco of Workday Inc. located in Pleasanton California, SaaS (software-as-a-service) is a champion among rivals relative to its in-house legacy system counterparts. Sisco has experience with both on-premise legacy and cloud-based SaaS systems. She recollects the struggle of accessing legacy system information in a significant way.

Workday produces potent software for finance and human resources. The software’s workflow efficiency has led many enterprises to turn to Workday’s SaaS systems, such as Workday Financial Management. Workday users can engage with their data in a more natural and efficient manner.

The accounting executive maintains that they are their own best client. Sisco uses Workday’s proprietary system to manage the data of the company’s 2,600 person workforce. She argues that Workday’s many flexible features are the reasons for its superiority over traditional legacy systems.

User Friendly SaaS

User Friendly SaaS

Customization Tasks Are Fast and Simple

Workday’s platform cuts tasks, such as adding a new set of books which may take from 3 months to a year, down to a thirty minute job. Rather than merging data from various legacy sources, users can create needed reports by using pre-defined interfaces. If a company uses middle-ware to communicate with different databases, Workday integrates the data from multiple data sources into one central repository.

Compared to either of these methods, Workday’s platform eliminates the need to import detached data, allowing query completion in a fraction of the time. Workday users can also add labels and validations that match their brand or corporate culture, making main categories easier to recognize.

Organizational Productivity

Organizational Productivity

Workday’s SaaS Platform Increases Organizational Productivity

The system stores data in one location, eliminating the inefficiency of duplicate databases. The platform’s penchant for accessibility allows reporting from individual business units, reducing the amount of labor expended inputting figures. Data events update in real-time, significantly increasing the relevance of available information. The company’s software framework drastically reduces the time spent on accounting tasks, freeing financial personnel to work with forward-facing organizational issues.

simplify technology

simplify technology

The Worktags Feature Enables Complex Queries

Workday users can assign a keyword to specific data events to aid in analysis. The tags allow users to drill down to the transaction level to gain a clear understanding of their business processes. Future data events that meet the criteria of created tags are automatically categorized. These events are then available for future reporting cycles.

Advanced Security

Advanced Security

Users Benefit from Advanced Security Functionality

Administrators can grant security access to the platform as needed. The simplicity of the SaaS’s interface allows administrators to delegate fiscal reporting and management to less technically inclined users. A built-in audit trail tracks modifications system-wide, maintaining data accountability. As a measure of added protection, Workday encrypts all of its data. If an intruder were to gain access to a sensitive file, they could not make use of the data.

Constant Innovation

Constant Innovation

Workday Provides Innovation Through Consistent Updates

The company releases new features with its bi-annual updates. Composite Reporting is the latest feature released with Workday 23. The resource allows clients to combine data sources and build financial reports in a fraction of the time it takes to perform the same tasks on legacy systems. Users of the Composite Reporting tool can analyze data by clicking through the values of their interest. This ability eliminates the need to ask for custom generated reports from the accounting department.

Workday Inc.’s powerful software has allowed them to become strategic business partners with many large brands. Industry giants such as Flextronics, Rentokil Initial, Fairchild Semiconductor, Thompson Reuters and Time Warner are now utilizing Workday. The software has a proven track record of success at these major brands. Workday’s cloud-based initiatives cut the cost of ownership for these firms by lowering the labor required to manage internal records.

Sisco cites their platform’s flexibility as the reason why so many companies have turned to Workday for enterprise resource planning (ERP) solutions. The SaaS program takes traditional general ledger accounting to a new level. Workday takes pride in their simple, intuitive user interface that serves as a gateway to the software’s functionality.

The company continues to increase its value by regularly introducing innovative features and providing unparalleled migration assistance. These innovations, along with the platform’s already robust functionality, allow firms to focus on profit generating tasks.

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